FAQs

What themes is your app compatible with?

We test for compatibility with Cornerstone. There may be some small customizations required to other themes. Please get in touch and we'll do what we can to help resolve any incompatibilities. 

Why does the app not load in BigCommerce admin?

BigCommerce does not currently support accessing apps when using the Safari browser, or when using Private Browsing in other browsers.

Instead, our app will detect these scenarios and provide you with the option of opening the app in a new tab outside of the BigCommerce admin. 

My question isn’t listed

For anything else, please get in touch.

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