Importing images

You can use Shift to add & update images on products, categories and brands.

Images will need to be publically hosted somewhere, e.g. BigCommerce using WebDAV.

Importing from WebDAV

Once uploaded to WebDAV, you can use the permanent store URL or the CDN URL.

So, for an image hypa-logo.png uploaded into the product_images directory of WebDAV of the store with hash abcdef123 the URL can be in one of the following formats:

https://store-abcdef123.mybigcommerce.com/product_images/hypa-logo.png

https://cdn11.bigcommerce.com/s-abcdef123/product_images/hypa-logo.png

If you're unsure of the URL, you can use File Explorer app to copy the public URL of any file.

Image Requirements

BigCommerce requires all images:

• Be smaller than 8MB in size.
• Be of type JPG/JPEG, PNG, WebP or GIF. TIFF, BMP and PDF file types are not supported.
• Have a URL no longer than 1024 characters.