Bulk updating order statuses

When you want to update a swathe of orders in bulk, turn to Shift. A common task is to bulk change the status of a list of orders.

Start with an order export

The best way to get started is to export a list of orders that include the ones that you want to update. You can use the filters to narrow down your search. For example, you can filter orders by status, or date created.

When choosing columns, be sure to include the following:

  • ID
    • The identifier for the order
  • Status
      • This is the friendly text version of the status, e.g. Completed.

You can also update order statuses by updating the Status ID column with the appropriate ID. Note that, if included, the Status field will take priority over the Status ID column

You might choose other fields to help identify orders, e.g. billing details or order items.

Edit order statuses

In the resulting file:

  • Delete the orders you don't wish to update.
  • Change the Status ID column to the new status. See the full list of Status IDs.

Import file

Ok, now you're ready to import. Start a new import and upload your new file.

If you haven't changed any column headings, you won't need to change any settings on import, and importing will be a breeze.

You're all set

With that, you're all done. You can hop over to the order screen to verify that your orders have updated as expected.

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