Reviews

Create and update BigCommerce reviews using Shift.

Check out our step-by-step guides for how to import & export.

Quick start

The best way to get started is to run an export and use the file as a guide to the format required.

However, you can also download the reviews template.

Import & export columns

Basic columns

Fields Description
ID

This is the unique identifier provided by BigCommerce for existing reviews.

This field is required to update existing reviews.

Product ID

The ID of the reviewed product

Either the Product ID or the Product SKU is required to create a new review.

Product SKU The SKU of the reviewed product
Product Name

The name of the reviewed product. Provided when exporting to help identify products.

This field is ignored when importing.

Title

The review title.

This field must be shorter than 255 characters.

Text The review.
Status

The status of the review

Allowed values: approved disapproved pending

Rating

The star rating

Allowed values: 0 1 2 3 4 5

Email

The reviewer's email.

This field must be a valid email, or empty.

Name

The reviewer's name.

This field must be shorter than 255 characters.

Date reviewed

The date reviewed.

This field should be formatted as a ISO 8601 timestamp 2016-12-07T18:01:20+00:00

Export filters

You can filter review exports to include reviews only for specific products, brands, or categories.

As you reduce the number of items in your export, or change what data should be included, the estimate of the number of records and duration of the export will be updated

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