Reviews

Create and update BigCommerce reviews using Shift.

Check out our step-by-step guides for how to import & export.

Quick start

The best way to get started is to run an export and use the file as a guide to the format required.

However, you can also download the reviews template.

Import & export columns

Basic columns

Fields	Description
ID	This is the unique identifier provided by BigCommerce for existing reviews. This field is required to update existing reviews.
Product ID	The ID of the reviewed product Either the Product ID or the Product SKU is required to create a new review.
Product SKU	The SKU of the reviewed product
Product Name	The name of the reviewed product. Provided when exporting to help identify products. This field is ignored when importing.
Title	The review title. This field must be shorter than 255 characters.
Text	The review.
Status	The status of the review Allowed values: `approved` `disapproved` `pending`
Rating	The star rating Allowed values: `0` `1` `2` `3` `4` `5`
Email	The reviewer's email. This field must be a valid email, or empty.
Name	The reviewer's name. This field must be shorter than 255 characters.
Date reviewed	The date reviewed. This field should be formatted as a ISO 8601 timestamp `2016-12-07T18:01:20+00:00`

Export filters

You can filter review exports to include reviews only for specific products, brands, or categories.

As you reduce the number of items in your export, or change what data should be included, the estimate of the number of records and duration of the export will be updated